Easier with Kayzmall App
Click to download
Kayz Mall limited is a UK multinational e-commerce company, that brokers customer to customer and retail sales through online marketplaces in over 100 markets worldwide. Sales occur via online sales. Kayz Mall offers two markets, such as (Mall) where people buy and sell all types of legal products, and (Buffet) where people can order urgent or in advance, delicacies in large quantity.
-
Kayz Mall is used by individuals, companies, as well agencies to purchase and sell almost any legal, non-contrabands item.
Contact us and visit our blogs.
-
Frequently Asked Questions.
- · Our services?.
-
Kayz Mall is a multivendor E-commerce company with it's headquarter in
London, United Kingdom. This is a platform that allows people to buy and sell their products and services online in a well
secured platform- · Who should sell with Kayz Mall?
-
Anyone from the age of 18+ can sell in Kayz Mall, in as much as the products and services are genuine and not
contraband goods. This is an opportunity to present your product before millions of
willing and active customers. Here, terms and conditions apply in line with
company's policies.- · Benefits of selling in Kayz Mall?
-
It is an opportunity made available through this platform, for persons and businesses to display their goods and services. Wherefore, our global audience views and patronize sellers, via our secured third party online payment gateways.
- · Can I list my products in Mall and Buffet?
-
You can list on Mall, but Buffet may be subjected to approval as certain certificates that qualifies you a chef might be required.
- · What type of products can not be listed in Kayz Mall?
-
In certain countries, legal or regulatory restrictions applies on some products
especially on prohibited items. This enables creation of conducive
environment for our communities in accordance to government rules. And in
Kayz Mall our policy restricts products and services like prescription of drugs,
contraband goods etc. For more details, refer to our terms and conditions.- · Why should I sell with Kayz Mall?
-
Kayz Mall help you to save cost, this is an opportunity for you to sell alongside your
physical store if any. It is an online mall where hundreds of millions active
customers can see and buy from you without your physical presence.· How much does it cost to sell on Kayz Mall?
-
It is totally free to sell on Kayz Mall platform, but upon each successful sell we charge a service fee.
· How do I manage my account for selling?
-
All sellers were designed a seller dashboard to manage their products offerings, sells and payment withdrawal to given accounts.
Wish to close your Kayz Mall Account?
If you request to close your account, we'll delete all your personal data from Kayz Mall, except data that we are legally obligated or permitted to retain for limited purposes.
To close your account, we'll have to delete your data so you'll no longer be able to buy or sell on the site or access your Kayz Mall account. You'll also lose your feedback and your purchase and sales history.
To submit a request, kindly do that on your customer dashboard. (If you need help closing the account of a deceased Kayz Mall member, please email us instead at closemyaccount@kayzmall.com)
If your account has any of the following, your request will be denied:
- · An outstanding balance
- · An active listing
- · Pending transactions (i.e. open bids, pending payments, pending returns, payment disputes, outstanding pay-outs to be processed to your bank account or pending status if you're a referral customer)
-
You'll need to resolve these issues before re-submitting a request.
What happens after requesting to close your account?
Within 3 days of receiving your request, we'll send you an update on its status to your registered email address. Generally, it takes 14 days to delete data from the date we receive a request, though it may take up to 60 days if you've had any transactions, payments, claims or disputes in the previous 30 days.
After this period, your data will be deleted and your account will be permanently closed.
Please be aware that any open service requests will also be closed when your data is deleted.
If you change your mind during this waiting period, you can contact us and ask to withdraw your deletion request and have your account reinstated if it was in good standing (not restricted or suspended) at the time of your deletion request.
What data is deleted?
When your account closure request is accepted, we'll delete all personal data that we are legally obligated to delete.
Personal data is deleted using approved methods such as direct deletion, anonymisation, pseudonymisation and aggregation. You'll need to clear your cache, cookies, and history from each browser you used to sign into your Kayz Mall account and delete the Kayz Mall app from your mobile devices.
Once your data is deleted and your account is closed, we'll let you know by sending an email to your registered email address. If you'd like to use Kayz Mall again, you'll need to create a new account.
What data is retained?
After deletion, we retain a record of your request and our response. We also retain some personal data that we are we're legally required or allowed to retain in order to:
- · Comply with Kayz Mall financial and legal retention obligations.
- · Detect and resolve issues related to security or functionality, including to protect against fraudulent or illegal activity.
- · Exercise the right of freedom of expression and information.
- · Exercise or defend against legal claims.
- · Provide goods or services requested by you or otherwise perform a contract between Kayz Mall and its users.
- · Resolve any balances owed to you or to Kayz Mall.
- · Provide you with tax related information.
- · Inform you if there is a public health issue.
-
We will only use personal data retained to fulfil these purposes and we will delete the data when we no longer need it. Please note that we may contact you after deletion if we need to resolve an outstanding balance or provide you with tax information.